Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

Despite the fact that our contract had been fulfilled, and equipment returned, First data continues to take money from our account. Calls to First Data headquarters yield no results and requests to speak with a supervisor are responded to with "She's on a supervisor call"- she'll call you back- still no call back.

They originally tried to charge me for returned leased equipment, saying I never sent it back, only when I was able to prove with UPS help that they had signed for the equipment more than 30 days prior did they acknowledge they did have the equipment. My advice if you're a small business owner- run don't walk from these people.

Product or Service Mentioned: First Data Account.

Reason of review: Poor customer service.

Monetary Loss: $49.

Preferred solution: Full refund.

I didn't like: Failed to cancel services, Deceptive and ripped off, Incompetence.

Company wrote 0 private or public responses to the review from Nov 16, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like