Most helpful review
New Reviewer
i am trying to get a class action suit going. I have requested a law firm to take on the case and they probably will if i get more people to email with the same complaint. here is the law firm - Gutride Safier LLP. please inform other complaint websites so we can get a...
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199 comments
#2113530

These are my three symbols: ×÷#.

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ID
#262498 Review #262498 is a subjective opinion of poster.
Location
Albany, New York
Service
First Data Leasing

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Verified Reviewer
New Reviewer
They are also a part of First Data. Were pressured into accepting a merchant credit card service for our business. Received equipment, something was wrong with it, so we received another shipment. After the first billing from this company, the prices were way higher...
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ID
#3543265 Review #3543265 is a subjective opinion of poster.
Location
Santa Clarita, California
Cons
  • Lower prices
  • No contract
  • Refusal to eliminate the processing fees for four years
Loss
$3000
Preferred solution
Full refund
New Reviewer

To cancel my account

I wish to cancel my first data and clover account as I shut my business down I tryed to contact this company over and over and have not got no response please contact me 604-798-****
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ID
#3179702 Review #3179702 is a subjective opinion of poster.
Location
Victoria, British Columbia
Preferred solution
I would like to close this account and send back machine my business is closed down
We are canceling our service! Our merchant card processor machines have been Obsolete and down now for over 2 months plus, we had contacted first date global leasing now over a dozen times total to report our machines were down do to our area no longer supports 3G...
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ID
#3158695 Review #3158695 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Pros
  • I been robbed for years
Cons
  • Being lied to and ripped off
New Reviewer

Billing

Billing me for services I never used, the collection agency called me to collect $166! I have never used your services in my restaurant which closed ??!! Please call me
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ID
#3106643 Review #3106643 is a subjective opinion of poster.
Pros
  • Fhhh
Cons
  • Yshhshs
Preferred solution
Ok take my name and my business from your services asap, don’t wanna work with you. Why you are billing me money for services I didn’t use ! The clovers pos put it on my restaurant for Lea than a week before I closed it.

Bad service - Untrained tech support

Lied to about when new machine was being sent. Didn't know their *** from *** in the ground. Then tried to settle a phone authorization that should have been a standard procedure took over 35 minutes. The guy had no idea

User's recommendation: Do not use these guys. Their service is dismall.

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ID
#2966599 Review #2966599 is a subjective opinion of poster.
Location
Edmonton, Alberta

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Verified Reviewer
New Reviewer

Debit card verification

Cannot use my ATM/Debit card/MasterCard to shop today 7/24/2021. Came home to a voicemail asking for verification. Voicemail said you were open 24/7. I guess not.

User's recommendation: Make sure you really are open 24/7 as you say you are.

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ID
#2710146 Review #2710146 is a subjective opinion of poster.
Location
Marion, Indiana
Cons
  • Disrespectful
Preferred solution
Apology
New Reviewer

Problem with the screen with my terminal

I would like to replace it with a new one. Theres a problem with the screen . Please call me back this number. My address is 5407 park ave h2v4g9 the company is called yuukai. The company phone number is 515-303-**** thank you
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ID
#2693658 Review #2693658 is a subjective opinion of poster.
Location
Montreal, Quebec
Preferred solution
Deliver product or service ordered

I need new service

AaaaaaaaaassssssssssssssffggffhhhjhhVvvvvvvvvvgggggghhhhhhgggggggggfff bhhgfjhdg happy kkjhggggggghuj
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ID
#2658751 Review #2658751 is a subjective opinion of poster.
Location
Appleton, Wisconsin
New Reviewer

Old machine return as we got new one

We have our old machine broken and we asked for replacement, we got the new one and now want to return the old clover machine.
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ID
#2628122 Review #2628122 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ongoing issues

Original review updated by user May 04, 2021
Hidden fees, really poor customer service, told one thing, they do another. Denied receiving equipment even though it was signed for to the tune of being charged over $1700 which in the end they paid back in dribs and drabs when they finally conceded to the fact it WAS returned. Initial person will sell you the world only to find out you've entered into the depths of ***

User's recommendation: Run, don't walk to another POS contract.

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ID
#2535170 Review #2535170 is a subjective opinion of poster.
Location
Alexandria Bay, New York
Just don't- once they got bought out by FISERV (a predatory loan company) they constantly harass me for loans. I can borrow from a bank at a decent rate- they will try to trick you into borrowing at extremely high interest rates because it's "easy" to pay back - they...
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ID
#2429682 Review #2429682 is a subjective opinion of poster.
Location
Camrose, Alberta
New Reviewer
I am a small business owner and a representative came to offer me the first Data service to process payments, but he never explained to me that it was a 4-year contract and that I could not cancel until that term ended. At that time I had another bank to process...
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ID
#2370378 Review #2370378 is a subjective opinion of poster.
Pros
  • I been robbed for years
Cons
  • Rep who lied to me
Loss
$1268
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Being billed for remainder of leased returned equipment

I updated my credit card processing terms through my bank representative who contacted me and told me she could bring my cost down. At that time I told her I only had two years left on my lease and did not want to sign any contract that I could not terminate at any time. She assured me I could end my contract and it would not be an issue. I ended my relationship with Worldpay in October as I am no longer in business, was instructed to return the equipment to First Data which I did and they received. First Data continued to bill me and deduct the amount from my checking so I closed my account. They now are sending me bills with additional fees and state although I have returned the equipment I still need to pay the remainder of the leased period of two more years in the mount of $400plus. They cannot provide a contract to me and are very rude. I have filed a complaint with the NYS attorney generals office, and am trying to be part of any and all class action law suits against them. When I have time I am going to contact my senator and congressmen. The deceptive, price gouging, underhanded way they do business is wrong on so many levels. Taking advantage of business in this manner is corrupt and First Data needs to be held accountable and be forced to end such practices. How is this not illegal????

User's recommendation: Do not use this company for any reason.

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1 comment
#2092213

I closed my account. Was told that I owed remaining amount on my machine on a lease agreement.

I told FDGL I never signed a lease agreement. They sent me a copy of lease agreement. It's clearly not my signature. I address the issue with FDGL.

I was basically told to bad. I have also contacted the Attorney General.

ID
#2366925 Review #2366925 is a subjective opinion of poster.
Location
Johns Creek, Georgia
Service
First Data Leasing
Pros
  • I been robbed for years
Cons
  • Deceiving
  • Lack of transparency
  • Miss representation
Loss
$430
Preferred solution
End lease agreement “obligation” fees. Stop billing for lease not in effect/ended.
New Reviewer

Charges

I signed up for First data to process our credit cards. Within one month the company decided I was not a good fit because I offer refunds for cancellations 14 days out. Actually that was incorrect. The first month I received a bill for 5% of total sales. This was high but with start up cost of 100.00 I was ok with it. On the 30th I was told my account would be closed because they did not like my refund policy. I actually think I was closed because they demanded one year of bank statements which I have never been asked for before. Today I received another bill for $182.61 which brings processing to almost 10%. When I called I was told it was a 3 party system and I signed up for it. He was sorry that I did not understand what I was signing but I had to pay. What a scam this company is. I have been processing for 14 years and never heard of these fees for bill back. Charges that they said go directly to Visa. Of course, it is out of their hands.

User's recommendation: Do not use this company and be prepaired if you do to pay 10% to them.

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ID
#2095461 Review #2095461 is a subjective opinion of poster.
Location
Burbank, Illinois
New Reviewer

They need be be exposed

Please I am warning stay away from this company not only have they taken over £800 from my account due to their errors they are not giving me the refund I am entitled to, after seeking legal action and trying to take this down the legal route they are just ignoring all my emails for requesting my information in hope I go away, Please avoid them do your research this is the worst company I have done business. If you google them you will see they are trying to change their name I guess as they have stolen monies from companies as there are other people who have written the same kind of review as me, please do your homework

User's recommendation: Avoid at all costs.

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ID
#2067975 Review #2067975 is a subjective opinion of poster.
Pros
  • It worked
Cons
  • Deceving
  • Crooks
  • Miss representation
Loss
$900
Preferred solution
Full refund

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