Deceptive and criminal First Data Merchant Services
One day my credit card terminal stopped working and said needed updated. I just had purchased 13 months previously for 1500.
I called and they said that company went out of business and to be compliant I needed to lease new one so I did and signed a 48 month lease. I used machine for a couple of years or so.When I moved my business the equipment wouldn't work. I was told to return terminal. I did and thought matter was done.
Without my knowledge or consent they continued to debit my account for months. When I noticed I called and offered to continue with them if they sent me some equipment that worked, they said I am in a lease that cannot be cancelled and must pay for 19 months for equipment that I do not have and does not work. They were rude and hung up on me twice telling me I am ridiculous.
firstly I am not sure that I needed a new machine and secondly I am being ripped off paying for something I do not have.
They refuse to return broken machine or replace and also threatened to ding my credit report. I will join this class action!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1200.
Preferred solution: Deliver product or service ordered.
Location: 5565 Glenridge Con #2000, Atlanta, GA 30342, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content